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  • Mashreq and Ufone Partner to Deliver Seamless Digital Telco Services via Mashreq App

    Mashreq and Ufone Partner to Deliver Seamless Digital Telco Services via Mashreq App

    Mashreq Pakistan, part of Mashreq, one of the MENA region’s leading financial institutions, has announced a strategic partnership with Ufone, aimed at bringing essential telecom services directly into the Mashreq app. Customers will now be able to top up their mobile credit and purchase Ufone bundles without leaving their banking interface marking a new step in digital service integration.

    As more consumers gravitate toward bundled digital offerings, this collaboration is designed to meet growing demand for seamless, unified platforms. By embedding telco services into its app, Mashreq is transforming how customers access and manage everyday needs offering not just convenience, but a reimagined digital lifestyle experience.

    “We are constantly looking for ways to make everyday services easier and more accessible for our customers,” said Hamayun Sajjad, CEO, Mashreq Pakistan. “With the growing demand for mobile data and bundles, this partnership ensures our customers can access what they need quickly, securely, and directly through the Mashreq app.”

    Syed Atif Raza, Group Chief Commercial Officer, PTCL & Ufone 4G added, “Integrating Ufone’s products & services into the Mashreq app gives customers a simpler way to stay connected. This partnership reflects our focus on ease, access, and everyday relevance. We’re committed to shaping experiences that fit naturally into people’s lives, and this collaboration is another step in that direction.”

    The move comes as telcos and digital banks across the region explore new ways to collaborate, offering services that go beyond their traditional roles. For Ufone, this marks an opportunity to meet customers where they are digitally, securely, and conveniently.

    For Mashreq, the partnership aligns with its broader ambition to embed real-world services into its digital banking ecosystem. It also reflects the bank’s commitment to enabling financial inclusion and lifestyle convenience through local insight and global best practices.

    As part of its ‘Rise Every Day’ philosophy, Mashreq continues to invest in innovations that empower users across all segments, from everyday consumers to small businesses, building a smarter, more connected financial future for Pakistan.

  • Mashreq Delivers an Exceptional 2025 with Record 32% Loan Growth, 27% Deposit Expansion, 20% ROE and AED 12.6 Billion in Operating Income

    Mashreq Delivers an Exceptional 2025 with Record 32% Loan Growth, 27% Deposit Expansion, 20% ROE and AED 12.6 Billion in Operating Income

    Mashreq, one of the leading financial institutions in the MENA region, has delivered exceptional results for the full year 2025, marked by transformational international expansion, record loan and deposit growth, and a strategic repositioning as the connector bank for emerging trade corridors spanning Asia, the Middle East, Europe and North America.

    Operating income reached AED 12.6 billion, while net profit before tax totaled AED 8.3 billion, reflecting resilient performance and disciplined execution in a softer rate and higher-tax environment.

    Performance in 2025 was driven by strong balance-sheet expansion, with customer loans growing 32% year-on-year, customer deposits increasing 27%, and total assets rising 25% to AED 335 billion, as Mashreq scaled its digital-first operating model and captured increased trade and capital flows across key global corridors.

    Mashreq maintained strong efficiency, with a cost-to-income ratio of 31%, supported by a structurally strong funding profile underpinned by a CASA ratio of 62%. Asset quality remained industry-leading, with a non-performing loan ratio of 1.0% and a coverage ratio of 263%, underpinned by strong portfolio performance and sustained credit discipline across geographies.

    The year also marked a milestone in Mashreq’s institutional standing, with its designation as a Domestic Systemically Important Bank (D-SIB) by the Central Bank of the UAE, reflecting the Bank’s scale, systemic relevance and robust risk governance as it continues to expand its global footprint.

    H.E. Abdul Aziz Al Ghurair, Chairman, Mashreq said, “As we reflect on 2025, Mashreq’s progress is defined by resilience, disciplined growth, and a clear commitment to our purpose as a trusted enabler of financial advancement across borders. In a year that tested global markets and accelerated the shift toward a digital-first economy, Mashreq delivered a strong performance, achieving a net profit before tax of AED 8.3 billion.

    This outcome reflects the strength of our strategy, the trust of our clients, and the enduring relevance of our role in the UAE’s evolving financial landscape. Being recognised as a Domestic Systemically Important Bank by the Central Bank of the UAE is not only an honor but also a responsibility, one that underscores our position as a foundational pillar in the country’s continued rise as a regional and global financial hub.”

    Ahmed Abdelaal, Group Chief Executive Officer, Mashreq said, “2025 marked another pivotal year in Mashreq’s journey as a digitally advanced, globally connected bank serving clients across some of the world’s most dynamic trade and investment corridors. In a year of continued transformation and growth, we delivered operating income of AED 12.6 billion, expanded our total assets by 25% to AED 335 billion, and achieved a return on equity of 20%, all while maintaining a cost-to-income ratio of 31%, among the best in the industry.